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Overview & Features of PVVNL Helpdesk
PVVNL Helpdesk - A Comprehensive Solution for Electricity Consumers
PVVNL Helpdesk is a free Android application developed by Mobineers Info Systems Pvt Ltd. It falls under the category of Business & Productivity, specifically designed to cater to the needs of electricity consumers. With a vision to provide a one-stop solution for all service requests and complaints, PVVNL Helpdesk offers a range of features and services.
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The application offers various services to the consumers, including new connection requests (both permanent and temporary), name change requests, load enhancement or reduction, tariff category changes, bill correction, meter-related complaints, theft complaints, and other services like duplicate bill printing. Additionally, it also provides a convenient option for permanent disconnection and cashless bill payment through a POS machine.
PVVNL Helpdesk facilitates communication through multiple channels, including a helpdesk, a dedicated helpline number (1912), a web portal, and a mobile app. This ensures that consumers have easy access to submit their service requests and register complaints.
The key solution components of PVVNL Helpdesk include a web-based CRM for the helpdesk, a web portal and app for officers, a web portal and app for consumers, and a document management system. The integration with the helpline number 1912 further enhances the efficiency of the application.
PVVNL Helpdesk is a comprehensive and user-friendly application that aims to streamline the process of service requests and complaints for electricity consumers. With its range of features and easy accessibility, it provides a convenient platform for consumers to interact with the electricity department and seek assistance for their needs.
Technical Specifications
| Package Name | PVVNL Helpdesk (Official Release) |
|---|---|
| Developer / Studio | Mobineers Info Systems Pvt Ltd More programs (6) |
| Operating System | Android 13.0 |
| File Size | N/A MB |
| Current Build | 1.5 |
| License | Free Direct Distribution |
| Audit Status | Passed SHA-256 Checksum Verification |
How to Install on Android Devices
Download File
Click the download button above to retrieve the installation package directly to your smartphone.
Allow Unknown Apps
Go to your phone's Settings → Security and toggle Allow from this source for your browser or file manager.
Complete Setup
Open your file manager, access your Downloads folder, tap the APK file and choose Install.